Privacy Policy
Effective Date: May 1, 2026 · Last Updated: May 1, 2026
This Privacy Policy describes how Taffi Inc. ("Taffi," "we," "us," or "our") collects, uses, shares, and protects information about you when you use the Taffi mobile application (the "App"). By using Taffi, you agree to the practices described in this Policy.
1. Who We Are
Taffi is a mobile payments application that allows users in the United States and Canada to send and receive USDC stablecoin payments on a peer-to-peer basis. We are not a bank, credit union, or investment adviser.
For questions or concerns about this Policy, contact us at hello@taffi.me.
2. Information We Collect
2.1 Information You Provide Directly
When you create an account or use Taffi, we collect:
- Phone number — used for identity verification via SMS one-time passcode (OTP)
- Email address — used for account verification and transactional communications
- Full name / display name — shown on your profile and in payment screens
- Date of birth — used to verify you are at least 18 years old
- Home address — used for identity verification and regulatory compliance
- @handle — your public username within the App
- Debit card information (optional) — collected and processed by a third-party payment processor for deposits via Apple Pay; Taffi does not store raw card numbers
- Bank account information — linked via third-party bank connection providers for deposits and withdrawals; Taffi receives and stores account identifiers and balance data as needed to process transfers
2.2 Information Generated by Your Use of Taffi
- Transaction history — records of payments sent and received, including amounts, timestamps, and counterparties
- Account balance — your current USDC balance held within the App
- Device information — device type, operating system version, and push notification token (for payment alerts)
- Authentication events — records of logins and biometric authentication confirmations (Face ID / Touch ID); biometric data itself is processed entirely by your device's operating system and is never transmitted to Taffi
2.3 Contacts (Phone Number Discovery)
With your permission, Taffi accesses your device's contact list solely to identify which of your existing contacts are already Taffi users, making it easier to send payments. Phone numbers from your contacts are hashed (one-way cryptographically transformed) directly on your device before any comparison occurs. Raw contact phone numbers are never transmitted to Taffi's servers. Only the resulting hashes are used for matching. You may revoke contacts permission at any time through your device's Settings.
2.4 What We Do Not Collect
We do not collect:
- Social Security Numbers (SSN) or Social Insurance Numbers (SIN)
- Credit scores or credit report data
- Employment history or income information
- Tracking pixels, advertising IDs, or cross-app behavioral data
- Web browsing data (Taffi is a mobile-only application)
3. How We Use Your Information
We use the information we collect to:
- Verify your identity and confirm you meet our eligibility requirements (18+, US or Canadian resident)
- Process payments — send, receive, deposit, and withdraw funds on your behalf
- Prevent fraud, money laundering, and sanctions violations — including screening against applicable watchlists
- Communicate with you — send OTP codes, payment confirmations, security alerts, and support responses
- Deliver push notifications for payment activity, security events, and app updates (you may disable these in your device settings)
- Improve the App — understand how features are used in aggregate to fix bugs and develop new functionality
- Comply with legal obligations — including anti-money laundering (AML), Bank Secrecy Act (BSA), FINTRAC (Canada), and other applicable regulations
We do not sell your personal information. We do not use your data for targeted advertising.
4. How We Share Your Information
We share information only as described below.
4.1 Service Providers and Partners
We share information with third parties who help us provide, maintain, and improve the Services, including:
- Service providers and technology partners who help us operate and deliver the Services, including providers that store and process account and transaction data, host our infrastructure, or provide software that supports our operations;
- Identity verification and compliance providers who help us verify your identity, prevent fraud, and meet our anti-money laundering (AML), "know your customer" (KYC), and other regulatory compliance obligations;
- Financial partners, such as financial institutions, payment networks and processors, payment card associations, and other financial entities, in connection with processing your deposits, withdrawals, and transfers, or to otherwise help us provide the Services;
- Customer support providers who assist us in responding to your questions and resolving account issues; and
- Legal and fee collection providers who help us enforce our rights and comply with applicable law.
All service providers and partners are required to handle your information in accordance with applicable law and our data protection requirements.
4.2 Legal and Regulatory Disclosure
We may disclose information to law enforcement, regulators, or other third parties when required by applicable law, court order, or to protect the rights, safety, or property of Taffi, our users, or the public.
4.3 Business Transfers
If Taffi is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via the App or email.
4.4 With Your Consent
We may share information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information for as long as your account is active and for a period of five (5) years after account closure, or longer if required by applicable law (for example, BSA/AML regulations in the US or FINTRAC requirements in Canada). Transaction records are retained for at least five years as required by law. You may request deletion of certain data subject to these legal retention obligations — see Section 7 (Your Rights).
6. Security
We implement industry-standard technical and organizational measures to protect your information, including:
- Encryption in transit (TLS) and at rest
- Access controls limiting employee access to personal data
- Biometric confirmation for payment authorization (processed on-device)
- Regular security reviews of our infrastructure
No security system is perfect. If you believe your account has been compromised, contact us immediately at hello@taffi.me.
7. Your Rights
7.1 United States Residents
All US Users: You may request access to the personal information we hold about you, correct inaccuracies, or request deletion (subject to legal retention requirements) by contacting hello@taffi.me.
California Residents (CCPA/CPRA):
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, or sell
- Delete personal information we hold about you (subject to exceptions)
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (Taffi does not sell or share personal information for advertising purposes)
- Non-discrimination for exercising your privacy rights
To submit a California privacy request, contact hello@taffi.me with the subject line "California Privacy Request." We will respond within 45 days.
Vermont Residents: We do not share information about Vermont residents with non-affiliated third parties for marketing purposes without your express consent, consistent with Vermont's financial privacy requirements.
GLBA Privacy Notice (US Financial Customers):
Taffi is required to tell you how we collect, share, and protect your personal financial information.
| Reasons we can share your personal information | Does Taffi share? | Can you limit this? |
|---|---|---|
| For our everyday business purposes — such as processing transactions, maintaining your account, and responding to legal requests | Yes | No |
| For our marketing purposes — to offer our products and services to you | No | We don't share |
| For joint marketing with other financial companies | No | We don't share |
| For affiliates' everyday business purposes | No | We don't share |
| For non-affiliates to market to you | No | We don't share |
Information we collect: Account balances, transaction history, bank account identifiers, deposit and withdrawal activity.
To limit sharing or ask questions: Contact hello@taffi.me.
7.2 Canadian Residents (PIPEDA and Provincial Laws)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Withdraw consent to certain collections or uses (noting that withdrawal may affect your ability to use Taffi)
- File a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca
Quebec Residents (Law 25): Quebec residents have additional rights under Loi 25, including the right to data portability and the right to be informed of any automated decision-making that significantly affects you. To exercise these rights, contact our Privacy Officer at hello@taffi.me.
CASL (Canada's Anti-Spam Legislation): Commercial electronic messages we send will include an unsubscribe mechanism. Transactional messages (OTP codes, payment confirmations, security alerts) are not subject to CASL opt-out requirements, as they are necessary for the operation of your account.
8. Children
Taffi is intended solely for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete that information promptly. If you believe we have collected information from a minor, contact hello@taffi.me.
9. Changes to This Policy
We may update this Policy from time to time. We will notify you of material changes through the App or by email. Your continued use of Taffi after changes take effect constitutes your acceptance of the revised Policy.
10. Contact Us
Taffi Inc.
Email: hello@taffi.me